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Privacy Policy

1. Introduction

Welcome to Château de Neyden's website ! We value your privacy and strive to protect your personal data. This privacy policy describes how we gather, use, store, and disclose your personal data.

2. Data Collection

The only personal data we collect is:​

  • Your email address if you reach out to us this way.

  • Your phone number if you reach out to us this way.

  • The information you may give us concerning reservations.

3. Use of Data

We use your data to:

  • Respond to your inquiries or questions

  • Send you communications related to our services

  • Improve our website and services

We do not sell, rent, or trade your personal data with third parties.

4. Data Retention

Your data is stored for as long as necessary to achieve the purposes for which it was collected and for us to improve our services. After this period, your data will be deleted from our systems unless the law requires us to keep it for a longer period.

5. Security

We implement technical and organizational measures to protect your data against loss, theft, misuse, as well as unauthorized access, disclosure, alteration, and destruction.

6. Your Rights

You have the right to access, rectify, or erase your personal data. If you wish to exercise any of these rights, please contact us to this email address : contact@chateauneydens.com.

7. Modifications

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page.

8. Cookies 

Our website uses cookies to enhance user experience and analyze website traffic. A cookie is a small file stored on your device, which allows us to recognize you when you return to our site and helps us understand which parts of our site are most interesting and useful to our visitors. We use this information to optimize our content and improve navigation for our users. By continuing to browse our website, you consent to our use of cookies. If you wish to restrict or remove cookies, you can adjust the settings on your internet browser. 

9. Website images 

All images featured on our platform sourced from external websites or providers are used exclusively for illustrative and informative purposes, aiming to enhance the user experience. We commit to upholding the highest ethical standards in using these images, ensuring they are used responsibly, respectfully, and solely for positive intentions. All images of the chateau's interior are our property, and any unauthorized reproduction or distribution of these images is strictly prohibited

10. Contact

For any questions regarding this privacy policy, please contact us at contact@chateauneydens.com.

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